The healthcare industry expanding than ever before.  

Thankfully, digital technology has made it simpler for patients and healthcare professionals to communicate with one another. According to, up to $250 billions of US healthcare spend could potentially be shifted to virtual or virtually enabled care. 

However, this has ensured that the hurdles that would previously hinder patients from accessing doctors and other healthcare alternatives are being removed through virtual care and remote medicine. 

The healthcare professionals are looking for ways to enhance patient care by equalizing usability and safety of healthcare systems to provide them with convenient access to care options. Besides, They are looking for ways to reduce the overall cost of maintaining the infrastructure without affecting the delivery of healthcare services.  

Since the most effective way to attain such proficiency in healthcare delivery could be harnessing healthcare testing services, it is necessary to understand virtual care and remote medicine closely working through what benefits QA could impart to the industry. 

What Is Virtual Care And Remote Medicine?  

Technologies like virtual care and remote medicine let medical professionals communicate with patients remotely. Healthcare organizations communicate with patients and create a shared channel of communication by using live video, audio, and instant messaging.  

Additionally, remote healthcare services, consultations, and medical care facilities exist where patients can receive automatic assessments from the convenience of their own homes. Doctors can get in touch with patients and, if necessary, call an ambulance in the event that any irregularities are found.  

A quick example of the same could be tracked from Healthline’s list of Best Telemedicine companies like Sesame Care & Doctor on Demand. Though the selection of service provider may vary from user’s perspective which may include factors like level of urgency, costs, etc. Telemedicine reduces the gap between patients, treatment, and medical professionals. 

Healthcare professionals can use digital platforms to keep an eye on their patients' health. Patients from the suburbs who might find it challenging to travel large distances for care can benefit from it. 

Following an in-patient visit, virtual care includes checking in and asking questions about the patient's condition, treatment, and diagnosis. In other words, we can define virtual care as a computerized form of doctor-patient communication.  

Virtual healthcare

All in all, telemedicine and remote care apps have successfully changed the way that traditional healthcare is provided, enabling people to contact doctors and other healthcare professionals right away, no matter what time of day or night it is. 

Importance of Testing Virtual Care & Healthcare Apps 

Leading healthcare organizations make it a point to offer their assistance in putting stronger digital strategies in place. A larger audience is using telehealth applications to measure their health metrics like heart rate, sleeping patterns, and fitness levels, as seen by their growing popularity.  

Despite all the buzz around tele-health apps and the optimistic predictions for virtual technology, the majority of tele-health platforms tend to fail because they lack the right strategy to healthcare testing services that can allow fetching adequate functionality, usability, and a great user experience. 

In order to produce a high-quality final result and ensure client satisfaction, tele-health software applications must be tested. The following are some significant justifications for the requirement of thorough testing in the healthcare industry:  

  • Ensure device compatibility; develop application responsiveness;  

  • Ensures data security.  

  • Add stability and dependability; check for functionality validation;  

  • check for application security; ensure data precision and verification.  

  • The major purpose of healthcare applications is to track patient health, such as through continuous blood pressure and blood sugar monitoring. Testing for healthcare apps should give particular attention to regulating the application's usability and performance.  

The following elements should be prioritized for virtual healthcare app quality assurance:  

  • Risk Based Testing: Testing that is prioritized and handled according to the impact of risks on various functional software modules is known as risk-based testing.  

  • Testing of Member and Claim System: A claim system is what a doctor submits to your insurance company so they can get paid. The processing of payments, the enrollment and re-enrollment of patients, the termination of members, and the verification of positive and negative flow in the system are all possible with a member system. 

  • Testing of Finance System: Confirming that writing checks and paying diverse sources work as intended.  

  • Testing in accordance with legal requirements: It ensures that the organization's procedure complies with compliance regulations.  

 Testing healthcare app

All in all, the performance of the healthcare application must be tested because it supports numerous users and processes. Furthermore, it helps to avoid any system breakdowns while complementing the global healthcare statistics. 

Wondering How QA Trends Are Changing In Healthcare? 

Read Here: 5 Emerging QA and Software Testing Trends in Healthcare Digital Applications in 2023 

The Advantages And Drawbacks Of Virtual Healthcare 

Telehealth has a number of advantages, including:  

  • It saves time and money because there are no added transportation expenses.  

  • Makes access to medical specialists simple  

  • Save appointment or line-up time  

  • Enables improved management of chronic illnesses, medications, and lifestyle choices  

  • Makes preventive care easier to acquire in order to promote long-term health  

  • Enables those with financial issues to have access to quality care in an appropriate manner.  

  • Lowers the chance of infections via hand-to-hand contact  

  • Increases disabled people's access to healthcare 

QA Outsourcing For Telehealth Mobile App Testing 

Healthcare is one of the most significant needs of the global citizens. And when it comes to creating virtual environment for rapid healthcare support, QA allows development of high-performance and responsive solutions. Besides, it help healthcare app developers to meet compliance and QA objectives. 

Application software for portable tele-health mobile devices is put through a process to check for reliability, usability, and functionality. Thus, the advantages of contracting out tele-health mobile app testing could be listed as:  

  • Cost-effectiveness: Outsourcing may result in cost, time, and resource savings. It is a relatively affordable replacement for internal testing teams (hiring, training, and providing resources to a new or developing team). 

  • Faster Deliveries: By working with a reputable outsourcing testing company, we can take advantage of best testing techniques, frameworks, and test automation technologies to cut down on testing time and effectively meet project requirements and timelines. 

  • Improved Business Goodwill: Delivering substandard goods can seriously harm your business's reputation and make it difficult for future ventures to remain profitable in the industry. The company's reputation in the marketplace can be maintained by hiring an expert.  

  • Make Timely Deliveries: Meeting deadlines without sacrificing quality is the main goal. Business owners can avoid worrying about deadlines and delivery schedules by outsourcing.  

  • Results of Autonomous Testing: When software testing is carried out by a third party, it is done well. Any management or development team has no influence over such a method, which is always impartial. 

“Healthcare is the backbone of society. Though we seek digital transformation, working on the health of healthcare technologies could play a major role in deciding the fate of future generations and the healthcare landscape. QA is the key.”  

~ Kanika Vatsyayan, VP, Delivery & Operations 

Virtual Health Assistant 

A voice-enabled solution is a virtual health assistant. It can support health care systems in providing patients with better at-home care management.  

Medical virtual assistants (MVAs) assist a healthcare organization in gathering the following information: a patient's demographic information; insurance information; a patient's medical history; financial information; data mining techniques to identify the most effective treatments and best practices; analysis of all the records; and MVA enables patients to effectively achieve their daily health goals by using interactive web and mobile-based solutions.  

For instance, Vivy is one such healthcare platform from Germany that is made to designed to aid healthcare institutions on improving healthcare services, along with data security, design and improved usability. Made for both iOS & android, Vivy allows users to get anytime, anywhere access to the application for any healthcare assistance. 

In order to improve the healthcare consumer experience, boost productivity, and raise wellness participation rates, a wide spectrum of enterprises is incorporating intelligent virtual assistants as their fundamental technology. 

Check out the Case Study: Medical-Devices Based Healthcare App Testing 

The Ever Increasing Importance Of Virtual Healthcare 

The finest telemedicine apps can significantly reduce the amount of time we would otherwise spend going to the doctor. Applications for medicine have improved interactions in the healthcare sector, enabling patients and physicians to freely express their worries and concerns at any time, without restriction.  

Patients and medical professionals both came to understand the value of digitization during the Covid-19 outbreak. During the lockdown, more patients than usual sought virtual consultation. To minimize hazards, people were avoiding travel as much as possible.  

As a result, the use of remote medicine and virtual care gradually grew. Many people now want to keep scheduling virtual sessions even after the pandemic is over. Patients have also recently gotten care at home, and given their favorable experiences, they want to keep using this new system. 

Ultimately, Costs will be reduced and more people will have better access to healthcare services thanks to virtual care. Also, the programme improves patient and family satisfaction and reduces overall costs by one-third when compared to traditional hospitalizations. It also provides accurate patient results.  

Telemedicine acts as a link between a patient and a medical professional. As a result, more healthcare professionals will choose to consult patients in the future. At Bugraptors, we have experts who can help you to disseminate a more efficient virtual health care app enabling you target a better and healthy world.  

For more information, contact us through 

Zoheb Khan

Zoheb works as QA Consultant at BugRaptors. He has excellent logic skills for understanding the work flow and is able to create effective documentation. He is well versed with manual testing, mobile app testing, game testing, cross platform, and performance testing. Highly motivated and ISTQB Certified tester with excellent analytical and communication skills.


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BugRaptors is one of the best software testing company headquartered in India and US, which is committed to cater the diverse QA needs of any business. We are one of the fastest growing QA companies; striving to deliver the technology oriented QA services, worldwide. BugRaptors is a team of 200+ ISTQB certified testers, along with ISO 9001:2018 and ISO 27001 certification.

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