Evolving Role of QA With Advancements in eLearning


By Sandeep Vashisht

Evolving Role of QA With Advancements in eLearning

Evolving Role of QA With Advancements in eLearning

The tech landscape has evolved with time meeting the changing dynamics of the industry and aligning with the customer experience objectives. And since this changing scenario is making way into almost every sector, the eLearning industry is nothing left behind.  

According to Statista, “Revenue for eLearning market is expected to show an annual growth rate (CAGR 2022-2027) of 20.48%, resulting in a projected market volume of US$9.79bn by 2027.” Besides, the increasing need for online training and skill development at business organizations require access to more versatile eLearning solutions. 

Though creating such products require access to quality assurance services and extensive software testing, integrating any eLearning solution with an advanced technology could be the reason for extraordinary user-experience. 

Besides, there are many significant reasons that make eLearning, a trend that can change the way people perceive education and training. Especially, when it has potential to support every industry for cost-effective and flexible learning, it is capable of catering to wide range of business specific needs.  

With that being said, this blog will aim at exploring what new advancements are disrupting the eLearning industry and what role does QA plays into the integration process? Let’s begin.  

Advanced Tech In eLearning 

The growing need for eLearning technology has opened the doors for rich and immersive learning. Therefore, any existing or upcoming eLearning solution aim to introduce technologies that can make an engaging end-user experience. Some of the most trending of these solutions can be listed as:  

  • Gamification 

Since games are made to offer rich and dynamic user interface, gamification is one the most used techniques that are leveraged in EdTech sector to foster engagement and interest. It is because learning through immersive graphics feels more engaging to the users, irrespective of their age groups.  

Moreover, gamification makes learning more attractive and easier to pursue which immediately adds value to the idea of fetching learner’s engagement. Besides, it enables users to explore creative learning for improved learning experience and added productivity. Above all, gamification allows users to take on real-time feedback enabling eLearning platforms to improve the knowledge workflow.  

  • Microlearning 

The concept of Microlearning is all about activities that do not require users to spend much time and effort. It includes the use of short-term learning strategies that can be used to meet the skill-based learning objectives. Besides, microlearning mainly works on the idea of taking anything to the user as per their need and convenience.  

Some of the most common examples of microlearning includes instructional content or how-to guides on YouTube, short quizzes, or instructional pop-ups integrated within an app or learning module. 

  • Big Data  

Big Data is one of the most transformative technologies that has changed the way industries worked. From business decision-making to creating a perfect user-experience, Big Data allow users with assessment of the defined learning procedures.  

The information received could then be used to improve the quality of training material and help students or professional nurture their skills. 

Wondering how technology act as a game-changer for eLearning industry? 

Read Here: Undermining The Importance of Technology in the Continuity of Education 

  • VR & AR  

When we are talking about everything that transforms the digital learning experience, Virtual Reality and Augmented Reality are the tech that has played a very important role in improving the educational process. Learning harnessed through these technologies allow users to acquire any skill or information in a visual environment, making it easier to understand and acquire.  

Apart from this, the future of eLearning is actively leaning towards the use of Mixed Reality and Extended Reality I.e., MR and XR, in order to complement and elevate the entire learning process.  

  • Artificial Intelligence 

AI or Artificial Intelligence has made its space into almost every industry and business process. From adaptive learning to content sharing, artificial intelligence has made learning a more streamlined process to pursue.  

Artificial Intelligence has made way for smarter learning making digitized content more likable for the users. Besides, Artificial intelligence has the capability to recognize the user’s needs, identify their learning habits, and therefore help in individualized training. Such features even make it an effective option for students having learning disabilities.  

How Quality Assurance Redefines Tech-enabled eLearning? 

With the aforementioned technologies are taking front seat in improving the digital landscape in regard to eLearning, the development process for the same is also changing at a very fast pace. The process involves more comprehensive procedures containing quality assurance solutions that are capable of complementing skill building process while accommodating new age technology. 

Besides, the idea of creating a product that can complement the learning objectives associated to a particular user group is something that cannot be done without effective testing. Especially, when there are so many factors like content, graphics, grammar, and other details that make an app reliable.  

Apart from these, the user-friendliness and functionality of the application are two of other significant aspects that require testing to avoid any usability glitches. QA testers work on these factors to suggest any required changes to the development teams and overcome any issues that an end-user may experience.  

Some of the necessary testing moves that an eLearning brand has to work when pursuing eLearning app testing can be:  

  • When testing apps with AI, testers may need to work through machine learning algorithms or natural language processing.  

  • Need for more accuracy and efficient output even calls for the integration of automation testing strategy that requires a wise selection of tools, frameworks, and techniques.  

  • For any eLearning app that integrates big data into the learning development process would need testers to work on everything related to data storage, data ingestion, and data processing.  

  • Applications that run on AR, VR, or MR would require testing every aspect of software right from hardware to firmware making the most with automation and manual testing.  

  • Last but not the least, cloud computing, continuous integration, and code-less automation are a few practices that are crucial for building reliable eLearning products.  

At times, working on eLearning application could get tricky. Especially, when there are so many different technologies and features are integrated with an application, the testing process require mastery in the use of testing tools and approach that can cultivate the ultimate user-experience.  

And just in case, you are looking for some professional assistance to meet the quality benchmarks surrounding your eLearning application, consider reaching out to our team of experts on EdTech testing for a personalized solution. 

For more information, reach us through  



Sandeep Vashisht

Sandeep Vashisht is the Vice-President – Quality Assurance at BugRaptors. With experience of more than 14 years, Sandeep specializes in delivering mobile, web, content management, and eCommerce solutions. He holds a strategic QA vision and has the ability to inspire and mentor quality assurance. He is an expert with a grip on project plan development, test strategy development, test plan development, test case, & test data review.

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