So, you have a retail business, and you want to grow in this digitized world. What are your KPIs for that? Well, that’s up to you. In the retail sector, you must be dependent on software for sure.
It may be your POS software, digital inventory, supply-chain management, e-commerce software, or billing/payment gateway tools. Without the right combination of these tools, your retail business will never reach the height you have dreamt of (No kidding in that!!).
OK, you have the right combination!!! (If not, stop reading this post and get the right combination right away.) Did you check it for user experience and other essential features? No! Then your business is in grave danger. When your customers feel any trouble with the bunch of software, they tend to move on. That means they have other options and they never come back.
Yes, customer retention is a herculean task in the retail sector. To avoid that, you must test all your software for user experience (A smooth and streamline the functioning of software will bolster your sales and ROI).
How can a software testing agency help you with that?
It is the question we will discuss in this post and try to find a viable solution as well.
So, without any further ado, let’s get you started,
The Retail Reality: How to Approach Retail Software Testing?
We all know that POS software is essential for the brick and mortar establishment, but e-commerce application is the one that must be tested to ensure seamless user experience. When you have an online retail establishment, then your e-commerce website and mobile applications are the most important assets you need to pay attention to. There are many ways you can do that.
That is exactly what we are going to do. Let’s see what you must do in order to make sure that your website and mobile application functions for your customers.
# Streamlined Data Integrity
When we talk about retail industries, a retailer needs all the information in the right place and at the right time. However, there are conditions that fall for every data, the accuracy, and status of the data (Complete or Incomplete). That is where we must verify all the data in the aspects of retail and sales. Remember, even a single problem has the potential to create consequences up to a high extent.
# User Experience
The design of the app or website shows the quality of the product. When the customer easily navigates through your website that is where the best user experience lies. Your user wants more functionality and with more functionality comes more error. With quality software testers you can check those errors and make your website or mobile app seamless for your users even in the peak usage.
# Mobile Usability
For mobile apps, the app is constantly tested for the device. There are many retailers who prefer browsing the websites from mobile devices. When you have quality software testers, you can easily test your website for all types of mobile devices to ensure better performances.
Test Plan for E-commerce Website
Before you execute any plan, there are many things you must prepare for testing your retail E-commerce website. In terms of functionality, you need to prepare a blueprint where you must elaborate all your actions.
When testing the main pages of your E-commerce website or mobile you need to make sure that you include these pages for sure,
Main Pages of Your Retail E-commerce Website/App
- Your Home Page
- Your Featured Page
- All Pages with Special Offers
- Important Information Pages:
- Filters like colors, product filters, types of products etc.
- Sorting product by name, size, and price etc.
- Wish list or any sort of shortlist
- Add to Cart function
Detailed Product Page
- The title of the product
- The description
- Enlarged product image
- 360-view of the product
- All the information relevant to the product
- Add to Cart option
The Shopping Cart
- Multiple products in the shopping cart
- Display orientation of the product information
- Link of product on the Cart menu
- Minimum order value to offer free shipping of the product
- Subtotal of the Cart
- The Checkout option to process the payment process
Check the Web Standards
Check how your website compiles with all the standard CSS and HTML Codes which can help you in your website accessibility. Not only this, it will also improve your SEO for the website and other website quality issues.
So, this is the E-commerce website testing checklist which you must follow for your online retail website.
Software Testing Services for Your Retail App
So, what are you waiting for? Hire a software testing service and ensure hassle-free user experience for your users.
BugRaptors is one of the best online software testing service providers who have a team of apt software testers who will help you to ensure that your retail business has an error-free mobile application and website to showcase your business efficiently.