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How BugRaptors Secured and Scaled A Real-Time Logistics & Parking Platform

How BugRaptors Secured and Scaled A Real-Time Logistics & Parking Platform

Key Results Achieved

Identified and remediated critical vulnerabilities in the payment flow, authentication mechanisms, and backend APIs.

Prevented potential financial fraud by securing the payment gateway integration.

Validated performance thresholds, enabling the platform to reliably manage high user concurrency during peak hours.

Diagnosed and eliminated critical API performance bottlenecks, significantly enhancing overall system responsiveness and stability.

"Thanks to the combined efforts in security and performance testing, our platform is now safer and more robust under real-time user pressure."

Verified Client

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How BugRaptors Secured and Scaled A Real-Time Logistics & Parking Platform case study background

About Client

The client is a US-based platform offering web and mobile apps (Android & iOS) that allow truck drivers to reserve parking at premium, secure lots. Supporting both short- and long-term bookings, the application integrates real-time lot availability and processes payments through Stripe. With sensitive transaction and location data at its core, platform security and uptime are paramount to its success.

Professional working with technology to address challenges

Challenges We Addressed

Technical Challenges

Insecure payment processing due to incomplete backend validation with the payment provider.
Multiple attack surfaces across web, Android, and iOS platforms.
Ensuring the web app could support hundreds of simultaneous users without degradation.
Reducing response times for critical booking and search endpoints.

Operational Challenges

Maintaining uptime and booking integrity during fixes and testing.
Coordinating between frontend, backend, and DevOps teams without impacting the service.
Ensuring performance doesn’t degrade during peak parking hours.
Creating a staging environment that accurately mirrored production for precise load testing.
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Why It Mattered

Flawless functionality was non-negotiable for a platform built on community trust. Our testing was critical to preventing costly errors, safeguarding user assets, and ensuring the platform's long-term viability and adoption.

Our Solution for the Client

We delivered a comprehensive functional testing strategy that guaranteed every key feature of the platform—from token creation to community interaction—functioned with precision and reliability.

Our Approach:

Embedded our QA team with developers and product owners to gain a deep understanding of tokenomics and workflows.
Developed a comprehensive test matrix that covered all user roles, permissions, and edge-case scenarios.
Executed rigorous end-to-end testing across the platform's web and mobile interfaces.
Implemented disciplined regression testing with every release to protect against new bugs and maintain stability.
Employed strategic, exploratory testing to uncover latent usability flaws and unexpected issues.
Established clear communication channels to ensure rapid prioritization and resolution of critical defects.
Technical solution implementation

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Before vs After

Payment Security

Before
Incomplete backend checks; risk of transaction tampering
After
Backend validations enforced; Stripe integration hardened

JWT Authentication

Before
Guessable secret key; weak token validation
After
Secure key generation and storage; token handling improved

Role-Based Access

Before
Privilege escalation risks in booking & management flows
After
Role boundaries strictly validated and enforced

API Security

Before
Exposed data and unauthenticated access in mobile APIs
After
API endpoints secured with strict auth and input validation

Concurrent User Handling

Before
Unclear capacity; risk of crashes during traffic spikes
After
Stable performance with hundreds of concurrent users

Response Time

Before
Inconsistent; potential latency under load
After
Optimized and consistent response times across all endpoints

Stripe Payment Gateway

Before
Untested under concurrent transactions
After
Increased success rate during simulated high-volume payments

API Performance

Before
No baseline for throughput or error rates
After
APIs maintained high throughput with <1% error rate under stress

Client Testimonial

"Bugraptors helped us uncover serious security issues and potential bottlenecks that could have cost us user trust and revenue. The combined security and load testing approach gave us confidence to scale to new cities without fear of breakdowns or breaches."
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BugRaptors is one of the best software testing companies headquartered in India and the US, which is committed to catering to the diverse QA needs of any business. We are one of the fastest-growing QA companies; striving to deliver technology-oriented QA services, worldwide. BugRaptors is a team of 200+ ISTQB-certified testers, along with ISO 9001:2018 and ISO 27001 certifications.

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