With continually changing lifestyle choices, climatic changes, and technological developments, the present-day risk scenario has too changed. Insurance companies these days are coming up with wacky insurance proposals like Bail bond insurance, Wedding insurance, Alien Abduction insurance, Valentine insurance, kidnapping insurance, Taste Bud’s insurance, and body part insurance too. A few of them may sound silly, but creativity is required to keep the business going in this digitized and tech-savvy world.

Continuous back-end support for performance testing in the insurance domain is a must, which can be attained through easy-to-use applications that are not only effective, productive, but responsive as well. Selling a policy is vital for the insurance business, but engaging the client and upselling products is a foresight that will bring commercial value in the robust real world.

Peculiarities & Challenges of the Insurance Sector

Insurance software application providers are introducing different features and facilities over an insurance app these days, mainly, submission of documents, refinancing a mortgage, saving plans, online premium calculators, application for a loan, and much more to overpower key challenges of insurance. It is important that the data shared over these platforms is correct and stays safe. In addition, there are definite chances that the user uses this information across many platforms. This implies that wherever the insurance app is used, the user experience has to be unanimous.

Insurers are facing numerous challenges in understanding the changing preferences of users and what their agenda should be. Remember that technology has been an enabler for the insurance industry, but ensuring its availability and performance is becoming very important. One of the key methods to sustain is through the adaption to IT systems and enabling the business revolution.

Digitization and testing insurance domain applications are indispensable to bring in more liability and approach-ability for a seamless user experience. Many factors are impacting the insurance business; however, it’s vital that insurers inventively adopt these changes. Agile technologies like Big Data, Social Media, Mobility services, IoT, Cloud, and Analytics are necessary to ensure a better user experience and positive user experience. Nonetheless, its success relies on its actual adoption.

Importance of Insurance Application Testing

These days, the Insurance industry is extensively spread across different areas such as Health, Property, Life, Car, etc. With such an extensive range and insurance QA trends, they have numerous software products to meet the end-user needs effectively. Usually, there are odds for the same insurance product to move well rapidly in one part of the nation and move deliberately in some other parts.

So, with such a big variation, insurance businesses consider the demands of their native users and make software as per their requirements.

Currently, testing becomes a difficult task when there is such a condition where the software features differ. Therefore testing insurance domain software is required to make sure if the insurance software is working according to the local customer desires or not.

Well, in this current digitized world, every single insurance company practices different technologies to sustain their software product and testing insurance applications eventually help them to cut the cost and improve the user experience. These days, insurance companies to spend funds to keep their user’s data safe and secure. In fact, several Insurance businesses have even started to show their footmark via mobile apps.

Tips for Effective Insurance Automation Testing

Although insurance businesses are bogged down by bequest technologies and strict guidelines, they don’t have to lag behind now. To begin hosting test automation effectively into their software development process, they must consider these:

Introduce automated testing as soon as possible. A very common misapprehension of test automation is that businesses can begin automating testing at any time, sooner or later; however, this is not the case because:

•    Automated testing for some features might be costly or even difficult if they were not created, having test-ability in thoughts.

•    Manual test cases are generally not automatized because they carry numerous low-level facts with indistinct testing scope.

•    A straight application from these test cases will result in an unsustainable test suite.

Follow up with a test tool that supports your selected method. Furthermore, subject domain skilled testers and business experts must possess the tools they require to make, update, and implement automated test cases. It is particularly significant in automation testing for the insurance sector since domain professionals know what to test for from each and every perspective, be it functional or regulation. By integrating proper testing tools, companies can leverage technical and non-technical testers, both even to maximize test automation coverage over time.

Concentrate on the method first, and then on the tool for insurance domain testing. A great test automation method can help bypass the maximum problems that stumble upon in the implementation, i.e., dependability, reusability, and maintainability. For example, methods like action-based testing may help bypass ineffective test practices that later on make your testing phase slow and fragile. Note that the chosen testing method should align with your business purposes, such as ensuring a high-quality UX by simulating precisely what the customers do.

Understanding the Top Insurance Trends and Aligning the Objectives

Proper blend and implementation of digital technologies can help businesses to ensure not just the user experience but higher ROI as well. The present era demands IT excellence and a complete revolution of the IT domain, which is only possible through a QA revolution. Digital assurance and testing ensure reliability and further help insurers to embrace the new technologies according to their business objectives.

Presently, the Insurance domain is a very data-intensive sector, where huge information is stored. This information comes from numerous sources, and even a slight bug can risk its accessibility and safety. An effective QA strategy cannot merely help in confirming the security of information but also lead to user recognition and acceptance.

Automation for Authenticated Outcomes

Test Automation not just speed up the testing activity nevertheless also makes it surefire to an extent. In fact, it brings down the complete testing efforts, thereby giving time to concentrate on other major tasks. However, it is acclaimed to consider automation testing tools that are related to the specific project. Authenticated and tested results help businesses to venture assertively.

Agile to Build Flexibility

Testing Insurtech software needs professional domain testing experts. With varying trends in testing, a software quality assurance program ought to involve processes like Agile pooled with fundamental system testing. Agile aids in keeping communication networks open. More so, this further helps teams to go back if there is any collapse or gap.

Teams can now update their software in real-time and make sure the efficiency of the software is good enough. Furthermore, it helps in making a user-centric approach with approaches such as shift-left.

Keep your Security Testing Approach Close

For modern insurance domain services, Test Automation is very much vital to ensure smooth user experiences & fostering loyal users. Insurance businesses find themselves held back by technologies; though, they don’t need to lag behind anymore. Start integrating automated testing early, keeping it in concentration during the whole designing process. Emphasis on the method first, and be sure to select a tool that supports it.

Many insurance companies face many software testing challenges as it is, so there’s no more need for testing on that list! If your insurance company is looking to make the leap towards automation, contact us today.

Suggested Read: FinTech Industry And The Need Of QA


Sandeep Vashisht

Sandeep Vashisht is the Manager – Quality Assurance at BugRaptors. With experience of more than 15 years, Sandeep specializes in delivering mobile, web, content management, and eCommerce solutions. He holds a strategic QA vision and has the ability to inspire and mentor quality assurance. He is an expert with a grip on project plan development, test strategy development, test plan development, test case & test data review.


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BugRaptors is one of the best software testing companies headquartered in India and the US, which is committed to catering to the diverse QA needs of any business. We are one of the fastest-growing QA companies; striving to deliver technology-oriented QA services, worldwide. BugRaptors is a team of 200+ ISTQB-certified testers, along with ISO 9001:2018 and ISO 27001 certifications.

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