Wondering what this software quality metrics are and what metrics should you pay consideration to do all software development steps, isn’t?

Tom DeMarco, a well-acknowledged writer of books on software engineering and an American programmer, has said: “You cannot control what you cannot measure.” Quantitative methods of assessing have tracked records in maximum provinces of our life that’s why various computer science professionals tried to put on those to software development.

Simply put, software metric is a measure that lets getting a quantitative value of software specifications. The goal of assessing the software quality is to practice the conventional results for forecasting the financial plan and schedule, estimating prices, testing and QA, restoring, etc. Still, the central objective is to measure quality.

A set of metrics consist of the following approaches:

  • the complexity of a software;
  • number of bugs per 1000 code lines;
  • cohesion,
  • level of testing;
  • number of classes and interfaces;
  • functional points analysis;
  • algorithms analysis;
  • a number of code lines, etc.

The Significance of Measuring QA

QA procedures can be occupied of friction that decelerates down placement and bothers up valuable assets. Tracing key test metrics of the QA process helps classify where your team’s time and resources are being cast-off unproductively and optimize accordingly.

Similarly important is assessing the effectiveness of the testing procedure -- errors that slip over to production are difficult to fix and can destructively impact client confidence in your software.

Metrics can be characterized as -

  • Project Metrics: These can be practiced to know the proficiency of any testing tools being practiced by the team.
  • Process Metrics: These can be practiced to advance the process competence of the testing process and the Software Development Life Cycle.
  • Product Metrics: These works for the quality of the software product.

Another way to catalogue metrics is by what it gives -

  • Predictive Metrics: These metrics are a derivative based on additional sources, and they act as initial warning indications.
  • Result Metrics: These metrics measure and provides output based on the fallouts of a process that is previously accomplished.

What can we measure by practicing test metrics? Here are certain things we can cover practicing software testing metrics.

  • To measure budget and time to test.
  • The complete status of errors.
  • Count of permanent, resurrected, closed, deferred, bugs.
  • Unseen bugs testing team couldn’t ascertain.
  • Fraction and exposure to software testing.
  • Whether the distribution timelines are attainable.

We will look at certain important metrics which can be practiced to measure process and project status at different stages in the software development.

Requirements Coverage

As we all be acquainted with, the requirements phase is significant, and having clear requirements matters to the complete quality of the software. The quality of complete software is frequently defined by its capability to meet the necessities. Here what we look at is to screen the efficiency of the necessities. Requirement coverage looks at the cross-section amid the business desires and real workflows. Practicing workflows models can delineate sturdier and more robust test coverage, with a prominence on the workflows. We can contemplate Requirements Coverage as a % of all the accessible flows in contradiction of what is being shielded by teams.

Test Coverage

It is defined as the extent to which testing shields the product’s whole functionality.

This metric is a sign of the extensiveness of the testing. It does not show anything about the efficiency of the testing. This can be practiced as a standard to halt testing. This does not require being the streaks of code. Coverage might be with respect to requests, practical topic list, commercial flows, use cases, etc. It can be intended based on the amount of items that were shielded vs. the total number of things.

Mean Time to Detect (MTTD)

MTTD gives a number on how long it would take for QA experts to discover a problem. Professional QA administrators can use this to have a specific understanding of the competence and efficiency of the QA group. Here No. of Defects can be earmarked as No of Valid defects set up. There are certain other software qa matrices that can be practiced to compute the legitimacy of defects arrived.

  • Defect Severity Index
  • We allocate a number to every single severity as : Critical(Sev 1)=8, High(Sev 2)=6, Medium(Sev 3)=3 , Low(Sev 4)=1
  • Then we proliferate the number of subjects in every single category by the allocated number as:(No of Critical defects * 8) + (Number of High defects * 6)
  • Then we divide by the Entire issue count
  • ( (Num of Sev 1s * 8) + (Number of Sev 2s * 6) + (Number of Sev 3s *3) + (Number of Sev 4s * 1))/Total issue count

The weighted average index of the Severity of flaws. A greater severity defect acquires a greater weight. S1 is a show stopper, S2 is great severity, S3 is average & S4 is low.

Superlatively, this should angle down as test cycles headway. The slanted values used in the defect severity index may fluctuate from business to business. Generally, the defect severity index is slanting down as the testing cycle headway. This designates a progressively promising trend. As the test cycle progresses, the severity index going down proposes the growing quality of the application. If there is an enlightening trend in the defect severity index, it needs to be resolved instantly.

Defect Leakage

Defect Leakage is the % of defects that really leaked from the present testing phase to the following phase. The total of defects acknowledged in the later phase is taken as a % of defects arrived in the earlier phase. It can be cast-off to classify the competence of Quality Assurance (QA) testing. Defect leakage is a lethal one for the QA group. I.e., defect leakage % should be negligible in order to demonstrate the test team’s worth.

Above, we deliberated only a few of the metrics that can be practiced to trail the quality. There are a lot of additional QA/Testing metrics as well that we can use to trail the quality of the software. Pursuing quality is not a simple task; however, if we do so, it will be an outcome in delivering additional quality products, which will finally lead to the success of any group.

Why Software Quality Assurance Metrics Matter?

Compute and analyze all extents poised by software test metrics; else, there is no logic to state that your team is practicing metrics.

A very common problem that maximum development teams encounter is that they contemplate coding and the entire development work to be superseding precedence. Still, then again, they don’t take the additional measurement of the work completed. 

Oftentimes people discover analyzing the certain scope of work to be onerous – that’s the key reason why they are not gauging what they have finished, and here is why any metric should be vibrant, reliable, and cost-effective.

Benefits of Using a Software Quality Metric

Why do professional teams use test metrics to ensure quality? Here are the reasons why they are practicing these methods:

  • Output relies on the time you employ on tasks and other in-house doings. To trail and upsurge productivity, administrators use metrics classifying and prioritizing developing issues.
  • Deliberate time management is what designers frequently have glitches with. They can practice QA metrics to transfer an issue, report the growth of a project, and advance their workflow.
  • Metrics aid CEOs and PMs measure the impact of choices taken all through a development process, sort out significances and purposes.

Finding the Right QA Metrics for Your Team

Because expansion and QA procedures vary significantly from team to team, the dimensions that matter can be dissimilar depending on the team, tools, and software, customer prospects, and more.

As a standard, the quality metrics your experts' tracks should be:

  • Quantifiable
  • Actionable
  • Trackable over time
  • Sustained and modernized regularly
  • Tied to commercial goals

With these constraints in concentration, there are a few key numbers that every single team should deliberate in their QA testing metrics.


Kanika Vatsyayan

Kanika Vatsyayan is Vice-President – Delivery and Operations at BugRaptors who oversees all the quality control and assurance strategies for client engagements. She loves to share her knowledge with others through blogging. Being a voracious blogger, she published countless informative blogs to educate audience about automation and manual testing.


Add a comment

BugRaptors is one of the best software testing companies headquartered in India and the US, which is committed to catering to the diverse QA needs of any business. We are one of the fastest-growing QA companies; striving to deliver technology-oriented QA services, worldwide. BugRaptors is a team of 200+ ISTQB-certified testers, along with ISO 9001:2018 and ISO 27001 certifications.

USA Flag

Corporate Office - USA

5858 Horton Street, Suite 101, Emeryville, CA 94608, United States

Phone Icon +1 (510) 371-9104
USA Flag

Test Labs - India

2nd Floor, C-136, Industrial Area, Phase - 8, Mohali -160071, Punjab, India

Phone Icon +91 77173-00289
USA Flag

Corporate Office - India

52, First Floor, Sec-71, Mohali, PB 160071,India

USA Flag

United Kingdom

97 Hackney Rd London E2 8ET

USA Flag


Suite 4004, 11 Hassal St Parramatta NSW 2150

USA Flag


Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E