Importance And Benefits Of Software Testing In Telecom Industry


By Deepak Arora

Importance And Benefits Of Software Testing In Telecom Industry

What is Telecom Testing and its Importance?

Telecom testing is characterized as the process testing of Telecommunication software for different verticals. This is because of the long term movement of the telecom segment to computerized systems of different industries like media transmission, retail, and other industries that consider telecom programming as essential.  

Moreover, the Telecom segment relies upon the different sorts of programming segments to convey numerous administrations like directing and exchanging, VoIP broadband access, and so forth. Consequently, it would be nothing wrong with me too that telecom testing services are unavoidable. 

But Why is Valuable Domain Knowledge A Must for Telecom Testers? 

Today’s testing market has turned into a fundamental element over any field like Banking, Financial Services and Insurance (BFSI), Retail, Health Care, Transportation, etc. 

As the testing business grows, an analyzer with key abilities isn't always adequate to meet the market needs. Markets presently request space and subject understanding. And the Space information is utilized to infer business use cases, and software testing learning is used to determine thoughts to test the cut-off points of the innovation. 

On the other hand, some may contend that space information isn't essential to be a good telecom tester. Be that as it may, can these analyzers test an application without knowing how a specific business works? Here we have a few test cases to make it easier to understand: 

Telecom Domain Test Cases 

  1. Online Banking and Transactions: A telecom tester needs to test online banking application, which includes login, transfers, bill payments, and so on. To log in, a tester may require fundamental testing learning. However, to do modules like transfers and bill instalments, one ought to comprehend the business rationale on cash streams. 
  2. Retail Market and Industry: Retail area incorporates in-store Solutions, Enterprise management, and Warehouse management. One needs to comprehend the fundamental stream at each dimension for the administration to run specific tests effectively. 

Example: If wanted to test POS, one needs to think about POS before the test. With this being stated, a tester needs to comprehend the ground reality. It is a significant testing undertaking to construct and keep up a group wealthy in testing and space information. 

Telecom Testing Tools 

  1. WireShark/Ethereal: an open-source tool used for network troubleshooting analysis when working on telecom protocol testing. 

  2. Nethawk: for SS7 protocol testing 

  3. Etherpeek: for IP testing

  4. Glomosin Simulator: for simulation of wired and wireless network systems 

  5. Abacus 5000: SIP Testing 

  6. Test Mobile Systems: For wireless network drive testing, monitoring, and analysis 

  7. CAIT: a network optimization tool for reduced call drop and enhanced coverage 

  8. CNT: for quick terminal detection and multiple terminal rescues. 

“Quick Glossary: Telecom Protocol testing is a process of checking on communication protocols in the domains of VoIP, Switching, Wireless, & routing, etc. The primary goal behind telecom protocol testing is to work on the structure of packets sent over the test network using protocol testing tools.” 

Boosting Domain Knowledge 

While testing any telecom project, more effort is required around the business comprehension and thinking like an end-user break down the significance of every business perspective. It will surely enable you to choose up a more profound understanding learning of the domain. 

Since every organization has its interior preparing materials, experiencing those materials additionally makes a difference. Aside from preparing units, numerous associations additionally provide inner area confirmation as well.  

As far as, internal certifications are concerned, it does not hold much as an incentive outside the association; however, they are useful for picking up information. It is for sure that such certification helps and increases their confidence if a tester needs to change or extends working and continuing in the same association.  

Numerous clients make it required to have a specific dimension of area confirmation as if you are dealing with a human services venture, clearing HIPAA (Health Insurance Portability and Accountability Act) certification is a must before you proceed with your telecom software implementation. 


Benefits of Attaining Core Domain Knowledge: 

  • Reduces the training time: A user can be profitable faster than another user that has zero area/industry knowledge. 
  • Sound experience concerning workflow: It will better comprehend the item necessities. 
  • Good understanding of UI features: It will help the user in improving the look and feel of the UI, just as discovering more bugs at an initial stage at the UI front-end. 
  • Good knowledge of back-end processing: Knowing how adequately/productively the information/code is managed. 

All in all, domain knowledge is an essential aspect of defect triage. Knowing how the application will probably be utilized and how it relies upon various factors to implement telecom testing solutions will reveal a lot of information to the Quality assurance /Quality control engineer. For instance, it can tell whether a given imperfection is inconsequential or not so that it can be enhanced in a much better way as per the end-user perspective. 

We, at BugRaptors, while performing testing also implement thoughts to make sure that we manage required tasks and conduct testing in the telecom industry by keeping in mind all the positive and negative scenarios of the end product. 

For more information on telecom application testing services, consult with our team of experts today! 


Deepak Arora

Deepak, a certified QA engineer associated with BugRaptors. He is well versed with Manual testing, Mobile application testing, Regression and Sanity testing. He is responsible for guaranteeing a level of quality for the end client and to help the software development team to identify problems early in the process.

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