7 Criteria To Consider When Choosing A Software Testing Company


By Shaifali Sharma

7 Criteria To Consider When Choosing A Software Testing Company

Choosing A Software Testing Company

A good reputation and good revenue are what every company/brand desires! Software testing is a very vast topic and it acts as a catalyst when it comes to the development of software. This is the reason today most businesses are leveraging QA software testing services for overall efficient delivery of services.  

According to the software testing market is estimated to grow at over 7% CAGR from 2021 to 2027. In simple terms, software testing implies a process of VERIFYING & VALIDATING whether the software is bug-free or it meets the requirements/ objectives. 

Further, the outbreak of the covid-19 pandemic has fuelled software testing solutions in IT, Telecom, BFSI, retail, and manufacturing industries so as to achieve faster delivery times and high-end user satisfaction.  

Why A Business Should Leverage A Software Testing Company/Solution?  

  • Product quality and customer satisfaction go hand in hand:  When working with a Best Software Testing Company, a business could ensure that a quality product is given to customers which further fosters the reliability of customers by giving them the best experience possible in the form of better delivery which maintains quality at the same time.  

  • Cost and time savings: Tech-savvy must be aware of when Starbucks had to close around 60 per cent of stores In the US and Canada due to software failure in its POS system. Also, bugs can be highly dangerous. This makes it quite obvious to understand how important is software testing. In this way, the early detection of bugs will eventually save businesses from future loss and save time as well.  

  • Improved profits or ROI: An increase in revenue or high profits can also be considered with the help of software testing. Software glitch irks everyone, and just imagine if there is no glitch that would definitely lead to happy customers further leading to a surge in profits and sales. 

What we can witness is that we live in a world that keeps on moving with its massive exponential changes brought by digital technology. 2022 is already seeing a huge transformation and trends that go with Software testing. For example, Artificial Intelligence for testing, API, test automation, etc. 

To know more about AI and software testing read our blog,  

“Understanding the role of AI in Test Automation”   

Since organizations all over the world need to keep themselves updated with the ongoing and coming trends of software testing so that they could stay ahead of the curve, it’s important to leverage the best software testing company in India.  

On that note, let us quickly jump on exploring 7 things that must necessarily be considered while choosing a software testing partner for your business.  

Deep Knowledge/ Expertise In Software Testing 

When you hire QA testers in India who don’t have enough knowledge or experience in your project-related vertical, it can severely delay the testing, the delivery speed, or the entire release. This would eventually lead to less user satisfaction and further less revenue.  

On the other hand, engaging a team of software testers who have a tremendous knowledge of the specific particulars of your business environment will not only ensure efficacy but also boost the priority in case of testing.  

As, there are many areas of testing, it’s obvious that most testing companies will have strengths in different ones. For example, a particular company may excel in ERP testing, howsoever, if a company professes to be 100% experienced in testing for all aspects of software quality, just go for it!!  

Communication Flow 

As many of the growing numbers of software testing partners are located in developing nations, so due to different time zones and distances, a gap in communication may create a little problem. Communication is an integral part of communication therefore don’t forget to ask your software testing company how the company stays connected with various teams scattered in different parts of the globe.  

Ask about What communication platforms that particular company is using? How quickly is feedback and other communication-related problems treated when bottlenecks arise? Miscommunication can affect productivity and create a culture of segregation unless management uses the right technology and processes to avoid it. So, it’s necessary to introspect some questions, like, are they able to communicate quickly with you? How much of a lag in communication can you handle? 

Review From Others 

Whatever we choose, be it a hotel room, new restaurant, etc we always look for its reviews. Don’t you think it's equally important in the case of checking reviews of who is going to check your software?  It’s always important to look for any social proof or feedback from other users that can be found for each company. Initially one can go for finding testimonials and reviews on the company’s own website, but don’t forget to then move on to other third-party review sites like Clutch or find relevant articles or publishing in newspapers. 

Technology And Tools 

It is quite absurd to look for a software testing service provider to have knowledge about almost every tool available in the market. However, don’t forget to ask the company about the tools they expertise in! Also, technology is bringing something new every day. The company you wish to choose should ensure that they are updated with all the latest trends and technologies in the market for better and more efficient results. 

Leadership And Team 

Companies often consider the CEOs of the pertinent software testing company before choosing them.  Leaders who speak at conferences and share their knowledge with the community often lay more emphasis on the target audience. 


One should also consider the location of the software testing companies. Some have their offices in multiple countries while some are only based out of one country. Onshore, nearshore, or offshore are some location-based questions that arise in the mind while selecting a suitable software Testing company. Each company will vary in regard to what they will charge. 

Budget Or Price Range 

The location will greatly influence the rate. For example, a tester in San Francisco will have much higher rates than a tester with the same qualifications in South America, Europe, or Asia. Additionally, the skill level of the tester(s) you are looking for will affect rates. If you want an expert in their field of testing, they will command higher rates, of course, than a junior tester. 


Competition is getting tougher day by day! Businesses are trying their level best to achieve the best and are adopting measures that help them stay afloat in a competitive market. But most importantly, Quality is what clients demand all over the world today.  

In such cases, software testing is the only way that businesses of all verticals can pursue finding defects in their software and then subsequently make appropriate corrections. It not only caters to the idea of discovering errors and bugs but even aids the overall experience, system capacity, and accuracy as well. All in all, considering the advantages that software testing holds, it becomes important for companies to choose the most reliable software testing partner for their business.  

All the best! 

We at BugRaptors, ensure the highest efficacy with the guarantee of delivering optimum results. Contact us for making the most out of your product idea with our Software Testing Services!! 


Shaifali Sharma

Shaifali is an ISTQB certified QA engineer, working at BugRaptors. She is a testing professional having diverse exposure in various projects and application testing with comprehensive understanding of all aspects of SDLC. She is well versed with Manual testing, Mobile application testing, performance testing, load testing, Web applications testing and able to create effective documentation related to testing like test case, test report etc.

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